This is probably one of the last 'official' blogs directly related to the World of Work Program. And, no coincidence, it is about Conflict Resolution. After all, I graduated in Politics! In our second session with Berenice De La Croix, we used the CAN model to practice case studies. It was a fruitful exerice as I encountered unexpected difficulties. For instance, how to you start talking with your "enemy", just to break the ice and establish some basic way of talking to each other? Indeed, not easy. We just have to practice and rembember the toolbox at hand that helps us dealing with conflict. Berenice also recommended books such as Nancy Kline's "Time To Think" and Fisher and Urry's "Getting Past No". In my undergraduate studies I encountered the latter's "Getting To Yes" in a course in international relations that dealt with coercive diplomacy and negotiations. It was a very helpful read, brought our theory course very much alive and I will be looking out for their other book as well.